About
FEMALE OWNED AND OPERATED
Suzy Rayner, owner of Valkyrie Pest Solutions , Manitoba, Canada, was one of three female business owners who spoke at NPMA ‘s Women’s Forum
on challenges and triumphs faced as female owners in pest control.
In the following video interview, Rayner shared how she scaled her business threefold by creating a trauma-informed approach when working with customers in low-income housing. She said she chose to center her business model this way from her past experiences facing homelessness.
Rayner is also passionate about increasing the gender diversity gap in the pest control industry. She said she's committed to only hiring women and members of the LGBTQIA+ community as full-time field technicians as way of creating a more inclusive and diverse company culture.
For more info visit this website
Breaking Barriers: The Importance of Gender Diversity in Pest Control
In a male-dominated industry such as pest control, engagements with customers tend to be impersonal and transactional.
These circumstances motivated Suzy Rayner to lead with empathy when she interacts with customers so that she can meet them where they are.
Rayner joins us on this episode of Pest in Class to share her story of incredible resilience and how she turned the adversities she faced in her personal life into a strength. She also talks about how she started her company, Valkyrie Pest Solutions, and why she uses a trauma-informed lens when engaging with customers.
What Our Satisfied Clients Say
I would recommend Valkyrie pest Solutions for all you pest needs. Suzy is so amazing, knowledge and professional!! Totally got rid of our mouse problems!! Thank you so very much.
Valkyrie helped us out with a pest issue we were having. They were quick to respond, very knowledgeable, delt with the situation post haste and were all around just awesome. Highly recommended!!!!
Suzy and her husband are absolutely amazing people! So quick to respond and get rid of our problem! Fast, friendly service! Would highly recommend!!
If you need pest control, especially my Interlake folk, CALL HER! She is passionate about her job, thorough in her inspection and treatments and not only treats the problem, helps with preventative measures as well. You know you're getting more than your money's worth going through Suzy!
The service was prompt, professionally handled and effective. We had a problem with mice that had wintered under the snow and when it thawed they were everywhere it seemed. Fortunately they had not got into the house. Suzy treated the problem and we now have it under control. I highly recommend Valkyrie for any pest problem .
We had issues with mice. Not really knowing what to do as new to the interlake. We contacted Suzy and she was quick to respond (within a day or two). She arrived on time and was very professional. She has given us tips on mouse proofing our home. So far so good. We would highly recommend.
We had an issue with mice in the fall. We called a bigger company and weren’t in love with the service. Called Susie and she came and did a super thorough, affordable, and effective plan for us. Haven’t seen or heard a mouse in months after 1 visit. I would highly recommend this small business to anyone.
Excellent service, Suzy is very knowledgeable and great to work with! She took the time to explain everything she was doing, as well as the root of the problem and how to correct it. We highly recommend Valkyrie!
Valkyrie pest control were very prompt and did a fantastic job. Very reliable and always look after anything that requires their expertise. Thank you
Highly recommend Suzy at Valkyrie Pest Solutions. She was easy to contact, prompt, professional, knowledgeable, thorough, friendly and took the time to review her findings and answer all our questions. Suzy was wonderful to have at our home and we really appreciated her work. Thanks, Suzy!!
We discovered we had a mouse in our house while away on holidays. We contacted Suzy by phone and hired her to deal with the problem. Suzy attended on three occasions and resolved our problem. Excellent company and will use her company again in the future.
We have been working with Valkyrie in projects with a vulnerable population (low income seniors, adults with disabilities) and we appreciate the additional time and care to explain treatments with our residents.
Very professional, the inspection was extensive and looked at all possible entries the pest might use. lots of good advice on how to manage the existing problems and how to prevent future ones. the service is affordable and I am pleased with the work. Thanks Suzy.
Person is excellent climbed under my place found out were the mice were coming in fixed hole left a bunch of bait boxes for mice and did it for a reason price I would highly recommend her
This company was quick to answer my phone call and set up a good time that worked for both of us. They were on time, did what they had to do, educated us and moved along. Excellent experience.
Suzy of Valkyrie Pest Solutions is super knowledgeable about pest behaviour and the best extermination treatments. The service was fast, professional, and effective. I highly recommend Valkyrie Pest Solutions for your extermination needs!
Suzy has handled a number of critter problems around our house and property (they love setting up shop under the gazebo especially) with no muss, and good advice on how to prevent future issues as well.
Suzy is a gem! She inspected my home for entry points, then went over what she found, what she could do to remediate, as well as provided some education for me and my kids. Once she secured all the entry points, she gave me some more info on what to watch for in case they come back. It's been 3 months and no more unwelcome critters in my home!
I messaged Suzy on a Thursday and she said she would move things around for me and that she would come on Saturday. She came exactly on time. I wanted someone who could sympathize with our situation, knowledgeable, and someone who wasn’t just trying to fill some quota for the day. She took the time to look around our house and seal any areas that the mice could be coming in from. She reassured me that if I was still having issues I could contact her again. Since that day, we noticed we weren’t catching any mice( I suspect they couldn’t come in anymore) but I knew there was one or two in the house. A few days later I emailed her to ask her what we could do to catch it/them and she responded right away. We caught one 2 days later and have not had any mice since then! I definitely recommend Suzy!
I have reached out to Suzy twice this summer; first for ant extermination and then for a yellow jacket issue. Both times Suzy made time the next day to treat the problem. She treated a massive ant problem quickly and efficiently. When my young kids were attacked one evening by wasps she arrived the next morning and quickly found the nest, removed it and treated the area. Her prompt responses via Facebook and her ability to come and deal with the problem quickly was very much appreciated! My kids are happy to have their backyard back! I highly recommend her services!
I haven't needed their services yet but the knowledge from her videos is very informative! Suzy tries to teach as well as take care of the tasks. I have learned a lot and will call this company first!
Very experienced and knowledgeable staff. They identified issues I was not aware of and offered solutions and recommendations for fixing current problems and preventing new issues from arising. Would recommend!
We received an excellent and caring service from Suzy. It's great to have this business based in the interlake. She gave great advice and practical solutions to sort out the issues in our house. Would thoroughly recommend Valkyrie Pest Solutions. Excellent!
Professional, efficient and at a reasonable price.
Suzy was quick to respond and provide amazing service!
Excellent service! Quick and extremely professional. Would highly recommend.
Fantastic experience!! Highly recommend!! Super knowledgeable, absolutely thorough, and very pleasant to deal with!!
Great service and prices with an awesome result! Will definitely recommend to others.
Suzy did an excellent job of explaining what was happening and got right down to solving our issues.
Was recommended by someone and very happy with the service!
Suzy was so helpful and knowledgeable. I learnt so much after having her at our home. Would highly recommend!
Suzy and her team sprayed my home for spiders. They are fantastic .Fast, efficient , friendly and very professional. I recommend her company highly.
Had two wasp nests under our shingles, Suzy was prompt and dealt with them quickly. Great customer service!
We have had ongoing rodent problems at our cottage. When Suzy came out, she was very friendly and professional. Unlike other companies,she did not hesitate going under the cottage. She found the likely entry location,took pictures and rectified the problem. Excellent service. So far no mice!
Suzy from Valkyrie Pest Solutions is very professional, efficient and knowledgeable. Suzy showed us the pest problem, explained the solution and, the process. We greatly appreciated Valkyrie Pest Solutions services.
Great service. Very quick response. Suzie was great to deal with
We Slay Like No Other
We start with a friendly consultation, just like gathering around the hearth to understand your specific needs and concerns. We're here to listen and provide the best pest control solutions for your situation.
Every home and pest problem is unique. We craft customized pest control solutions tailored to your specific needs, forging a battle plan that ensures effective and lasting results. Our exterminators' pest control services are designed to address your specific pest issues comprehensively.
With the precision and might of valkyries, our expert team executes each pest control service plan flawlessly, turning your home into an impregnable fortress against pests. Our exterminators' pest control services ensure that every corner of your home is protected.
We stand by our work with a 3-month guarantee. If pests return within this period, we’ll come back with the ferocity of a Viking raid to vanquish them at no extra charge. Our pest control service guarantee gives you peace of mind and a pest-free home.
Our commitment to you doesn’t end after the job is done. We offer continued support to ensure your home remains pest-free, guarding your stronghold every step of the way with our reliable pest control services.
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